FAQ

Hi I’m David, one of the founders of Timegarden. Have a question regarding the website and don’t feel like reading? Give me a call and I will be happy to guide you through it. My number is 1-631- 903-9396. You can also reach me on Skype at timegarden.david. I’ll even meet you at Aldo’s in Greenport for a cup of coffee if you need hands on help! I’m looking forward to your call!

Our Mission statement

"The global mission of Timegarden is to collect stories and the media which represents them which have happened, are happening or will happen in a social environment. This unique “go to” place provides a variety of social tools which allows people to build connections, interact and contribute to Stories and their content. This also fosters new discoveries, the ability to search, to request and promote. To build Stories, Timegarden accepts visual media, short notes and plans to accept audio notes. Timegarden primarily works with unique content which has never been published."

What is Timegarden?

Timegarden allows you to work with other people on the same subject of interest by merging photos of those subjects all together. Timegarden calls those subjects "Stories" and the collaborators on Stories could be your friends, family or even complete strangers. The idea behind Timegarden is that you all have one thing in common – photos of the Story in question.

Examples of Stories could be the annual Memorial Day Parade in your town, your high school's basketball team through the years or your crazy grandma Doris.

What makes Timegarden unique is how we organize and allow you to utilize the pictures related to those Stories. First off Timegarden organizes photos by place and time – virtually rebuilding the history of the Story. Timegarden also allows you connect pictures to other relevant Stories and additionally allows you to connect Stories to Stories. Now those people who have photos of your great grandmothers house taken in 1890 have a place to share these with you, a complete stranger.

How do I register?

To register, simply click the Register link in the top right corner of your screen. Mobile users will have to click the 3 horizontal lines to access registration. Simply enter your email and a password and acknowledge that you agree with Timegarden’s Terms of Service. When finished click the Register button and then follow the instructions in the confirmation email from Timegarden. If you do not receive the email, please let us know by emailing social@timegarden.com.

What if I forgot my password?

After clicking "Log In" you will see a "Forgot you Password?" link. Click on that link and it will guide you through the process of changing your password.

How do I log in?

To log in click the "Log In" link in the top right corner of the site.

How do I start a Story?

Starting a Story is simple. Simply click the blue + button in the bottom right hand corner of your screen and then the "Create a Story" link to get started. There is also a Create Story function in the top left corner of your home screen. Then you can:

How do I link a Story to a picture?

To link a Story to a picture on Timegarden look for the "Create or Link" icon directly below the photo when you view it on a Story page. You can use that feature to link to a pre-existing Story or create a new one.

How do I link a Story to a Story?

To link a Story to another Story click the blue + button and choose the "Link a Story" option. On Timegarden, we encourage only links to Stories which are related to the Story you are linking from. (For example, the Story of Abraham Lincoln probably shouldn't be linked to a Story about Johnny's Pizza in Old Town, Maine, unless of course Mr. Lincoln ate there regularly, then that would make sense…which um, it doesn't.) Get it?

Do I have to pay anything?

No – Timegarden is currently free to use and will always have a free option.

How can I upload pictures to an existing story?

Easy! Simply click on any story and press the blue + button on the bottom right corner of the Story page. Then choose the Add Photos option. If the Story is public and open, you will be able to add a photo. Please make sure any content you are adding to a Story is specifically related to the Story – because that's what Timegarden is all about!

Who will see my stories? Are there different privacy levels?

There are currently three privacy levels, Public Open, Public Closed and Private. Public Stories are visible to anyone and Private Stories are visible only to you and the users you invite.

A RED circle around a Story means the Story is Private.

A YELLOW circle around a Story means the Story is Public but closed to invited users only.

A GREEN circle around a Story means anyone can add a picture.

Why I should set date and location for my pictures?

Timegarden is "Time and Place" engine. By adding the location and date to your pictures, it helps Timegarden organize them and also helps other users discover them and make connections. It's also just kinda cool.

What if I don't know the location or date of my pictures?

That's fine – you can leave those details blank or just give it your best guess. If you find out your info was incorrect, you can change it later on.

Hey! I searched for something and it didn't show up! What's up with that?

When you are executing a search please be sure to check for spelling errors. If you are still not finding it its either possible that Story has not been added to the website yet.

How can I be notified if someone adds content to my story?

You will be automatically notified when users add content to your Story.

Can I follow Stories and be notified when something is added?

Yes! To be notified, you can Follow a Story by clicking on the Follow icon when you are on the Story page of the Story you wish to follow.

Can I follow users?

Yup! Just click on a user's profile and then click the follow user button.

How can I edit my profile settings and profile picture?

To edit your profile, simply click on your profile picture and follow the instructions.

What to do if I can't log in?

If you have successfully logged in before and it does not appear to be working even with the same credentials – you might first check your Caps lock is off. If that doesn't work you can try clicking the "Forgotten password" link in the log-in dialogue window (top right corner). If this is your first login and you are still having problems feel free to contact us at social@timegarden.com and our support staff will help you.

Do you have mobile app?

Yes, in our hearts – but unfortunately not yet in reality. Be patient and you shall be rewarded and notified soon!